Sales Operations Analyst

<p style="min-height:1.5em">Metaview is an AI company focused on recruiting. We build AI agents that help world-class companies hire with radically more speed and precision. We automate the toil, and augment the human for companies like Brex, Affirm, Deel, and Navan.</p><p style="min-height:1.5em">Founded by <a target="_blank" rel="noopener noreferrer nofollow" class="textLink" href="https://www.linkedin.com/in/siadhal/">Siadhal</a> and <a target="_blank" rel="noopener noreferrer nofollow" class="textLink" href="https://www.linkedin.com/in/s16h/">Shahriar</a> after their experiences scaling Uber and Palantir, we’ve raised $110m from top-tier investors including Google Ventures and Insight Partners.</p><p style="min-height:1.5em">It’s still day 0: Now is the time to re-engineer how work gets done with AI at the core, and our toughest challenges still lie ahead. We’re looking for people seeking the hardest, most fulfilling work of their lives.</p><p style="min-height:1.5em"></p><h2>How we work</h2><p style="min-height:1.5em">Four principles guide us:</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Velocity.</strong> Optimize for rate of learning. Take action, get feedback, get better.</p></li><li><p style="min-height:1.5em"><strong>Hospitality.</strong> Sweat the experience. Delight customers, candidates and colleagues, even when it’s inconvenient.</p></li><li><p style="min-height:1.5em"><strong>Transparency.</strong> Public unless private. Share context openly within the company so people and agents can take initiative.</p></li><li><p style="min-height:1.5em"><strong>End-to-end.</strong> Deliver outcomes, not tasks. Step beyond your job description and see the work through.</p></li></ul><p style="min-height:1.5em"></p><h2>The role</h2><p style="min-height:1.5em">As a Sales Ops Analyst, you’ll be a foundational operational partner to our EMEA sales and customer success teams. You’ll keep the go-to-market engine moving—resolving systems issues, delivering the data and insights needed to make decisions, and removing the day-to-day blockers that slow our customer facing teams down. In doing so, you’ll help build the infrastructure, processes, and operating rhythm that allow our EMEA go-to-market motion to scale with speed and precision.</p><p style="min-height:1.5em">Key ownership areas:</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Troubleshoot and resolve GTM systems issues for EMEA sales and customer success teams during UK business hours.</p></li><li><p style="min-height:1.5em">Handle data requests and reporting for go-to-market stakeholders, including sales and engagement leadership.</p></li><li><p style="min-height:1.5em">Establish and manage deal desk processes, oversee deal flow, and give sales reps the operational support they need.</p></li><li><p style="min-height:1.5em">Build dashboarding and business intelligence infrastructure using a BI tool rather than relying solely on Salesforce dashboards or manual Google Sheets reporting.</p></li><li><p style="min-height:1.5em">Manage Chargebee access and provide billing system support, reducing the need for sales reps to work directly in Chargebee and lowering the risk of errors.</p></li><li><p style="min-height:1.5em">Create scalable processes for recurring data requests, systems troubleshooting, and cross-time-zone handoffs.</p></li><li><p style="min-height:1.5em">Document and continuously improve go-to-market operations workflows.</p></li></ul><p style="min-height:1.5em">Early priorities:</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Establish documented, repeatable deal desk workflows with clear handoff procedures.</p></li><li><p style="min-height:1.5em">Implement dashboarding infrastructure that enables deeper insights and reduces reliance on manual reporting.</p></li><li><p style="min-height:1.5em">Create reliable systems for resolving recurring data requests and operational issues.</p></li></ul><p style="min-height:1.5em"></p><h2>What you bring</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Strong sales operations acumen, including familiarity with sales operations, deal desk workflows, revenue systems, and the full sales funnel.</p></li><li><p style="min-height:1.5em">The ability to identify operational bottlenecks, diagnose their root causes, and design scalable systems and processes.</p></li><li><p style="min-height:1.5em">Technical fluency with business tools such as Salesforce, Chargebee, BI tools such as Hex, and data platforms.</p></li><li><p style="min-height:1.5em">Comfort moving between systems, understanding data flows, and implementing operational solutions without heavy engineering support.</p></li><li><p style="min-height:1.5em">The ability to translate business questions into useful reporting, dashboards, and clear operational recommendations.</p></li><li><p style="min-height:1.5em">High ownership and autonomy, with sound judgment about when to solve independently and when to escalate.</p></li><li><p style="min-height:1.5em">A proactive approach to supporting sales and customer success teams, anticipating needs before they become blockers.</p></li><li><p style="min-height:1.5em">Clear communication, strong attention to detail, and comfort operating in a fast-moving environment.</p></li></ul><p style="min-height:1.5em"></p><h2>What we offer</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">The best co-workers you’ll ever have, in an environment that fosters cohesion, collaboration, and performance.</p></li><li><p style="min-height:1.5em">Supreme rate-of-learning as we re-orient how the world works with AI.</p></li><li><p style="min-height:1.5em">High compensation, through cash and equity.</p></li><li><p style="min-height:1.5em">All the benefits you’d expect and more.</p></li></ul><p>Find <a href="https://www.arbeitnow.co.uk">Jobs in United Kingdom</a> on Arbeitnow</a>