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Launch Suite

Global Support Center

Multilingual, 24/7 help for every part of Global Opportunities Hub.

19 of 19 topics

Getting started

Set up your account, verify your email and personalize your dashboard.

Login & registration

Sign in with email, Google, or SSO. Recover access if you're locked out.

Account & profile setup

Complete your profile, add photo, work history and preferences.

Identity verification

Verify your identity to unlock premium features and trust badges.

Premium subscription

Compare plans, upgrade, cancel, and manage invoices.

Payment help

Payment methods, failed charges, receipts, taxes and refunds.

AI Smart Apply

How the AI matches you, tailors CVs and auto-fills applications.

AI Career DNA

Understand your Career DNA and how it powers matching.

Global Talent Passport

Build your Talent Passport with verified credentials.

Identity Wallet

Store, share and revoke verified documents securely.

Employer portal

Post jobs, review applicants, run interviews and hire.

Recruiter portal

Source and manage candidates with the recruiter copilot.

Partner portal

Manage your partner organization, opportunities and analytics.

Sports talent exchange

Trials, scouts, clubs and licensed sports agents.

Marketplace

Find services, book providers and manage orders.

Verified visa partners

Choose verified visa & immigration providers.

Privacy & security

How your data is protected and how to manage privacy.

Community guidelines

Rules of conduct and how to report violations.

Frequently asked questions

Answers to the most common questions across the platform.