Forward Deployed Engineer

<p style="min-height:1.5em">As a Forward Deployed Engineer in the customer organisation, you are the technical spearhead of <a target="_blank" rel="noopener noreferrer nofollow" href="http://monday.com">monday.com</a>'s AI transformation motion for our most strategic customers. You will carry a portfolio of 1 to 2 strategic accounts, deeply embedded with C-level and technical teams to architect, build, and ship AI solutions in production, and you will be accountable for the business outcomes those engagements promised, not just the build.</p><p style="min-height:1.5em">This is part of a growing motion, and you will be joining a team that’s already working on active deployments.</p><p style="min-height:1.5em">Please note this is a hybrid position of 3 days/week in our London office.</p><p style="min-height:1.5em"></p><h2>About the Role</h2><p style="min-height:1.5em">Enterprises don't struggle to access AI capability; they struggle to deploy it. Your job is closing that gap for a small portfolio of <a target="_blank" rel="noopener noreferrer nofollow" href="http://monday.com">monday.com</a>'s highest-value customers. You will advise executives on AI-driven operational change, design and ship the systems that make it real, and feed what you learn back into the product with evidence, not anecdotes.</p><p style="min-height:1.5em">You will work with: monday AI agents, MCP-based integrations into customer systems, vibe apps, and production workflows. You will take these from discovery through architecture, build, rollout, and measurable adoption.</p><p style="min-height:1.5em">This is an autonomous, high-visibility role that shapes both customer outcomes and the future of forward-deployed engineering at <a target="_blank" rel="noopener noreferrer nofollow" href="http://monday.com">monday.com</a>.</p><p style="min-height:1.5em"></p><h2>What You'll Do</h2><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Strategic transformation.</strong> Embed with C-level stakeholders across your accounts to architect end-to-end AI solutions and scalable workflows that solve complex, mission-critical business pains. You own the narrative from pilot to full production rollout.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Outcome ownership.</strong> Your success metric is the business result the engagement committed to: adoption, workflow throughput, measurable ROI. You define the success criteria with the customer up front and you own getting there.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Build and ship.</strong> Design sophisticated platform configurations, build monday agents and vibe apps, wire MCP integrations into customer systems, and prototype custom scripts where the platform ends. Your leverage is architecture and judgment; your credibility is that you can build it yourself.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Eval-driven product feedback.</strong> Instrument your deployments, run evals against real customer workflows, and translate what you find into PRDs and roadmap input that changes what we build. You are a sensor for the product org, with data behind every claim.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Cross-functional leadership.</strong> Partner with Sales and CS as the technical authority on account strategy. Productize what you learn: patterns, agents, and assets from one account become reusable machinery for the whole motion.</p><p style="min-height:1.5em"></p><h2>What we promise</h2><p style="min-height:1.5em">This role has been built with a direct line into the product roadmap, a mandate to productize rather than repeat, and outcome-based success criteria agreed before the build starts.</p><p style="min-height:1.5em"></p><h2>What You Bring</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">5+ years building applications from scratch using TypeScript/Node.js/React, with full-stack depth</p></li><li><p style="min-height:1.5em">Experience leading hands-on projects end-to-end in a production environment, preferably client-facing</p></li><li><p style="min-height:1.5em">Background in Solution Architecture or Software Engineering with a strong grasp of AI/LLM systems: agent architectures, MCP or comparable tool-use protocols, evals, and prompt-to-production workflows</p></li><li><p style="min-height:1.5em">Experience navigating C-suite relationships and influencing executive decisions in ambiguous environments</p></li><li><p style="min-height:1.5em">Track record of turning one-off delivery work into reusable assets, product requirements, or repeatable playbooks</p></li><li><p style="min-height:1.5em">Entrepreneurial, fast-moving, and focused on long-term impact over immediate fixes</p></li></ul><p>Find <a href="https://www.arbeitnow.co.uk">Jobs in United Kingdom</a> on Arbeitnow</a>