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Senior Content Designer

Job Application for Head of Engineering, Supply Chain at Moniepoint

Remote, London 9/13/2026 Full-time
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&lt;p&gt;&lt;/p&gt; &lt;p data-path-to-node=&quot;4&quot;&gt;&lt;strong data-path-to-node=&quot;4&quot; data-index-in-node=&quot;0&quot;&gt;About Us:&lt;/strong&gt;&lt;/p&gt; &lt;p id=&quot;p-rc_22f5dbaece6b7d09-108&quot; data-path-to-node=&quot;5&quot;&gt;&lt;span data-path-to-node=&quot;5,0&quot;&gt;Moniepoi&lt;span class=&quot;citation-45&quot;&gt;nt Group is a financial technology company digitizing Africa’s real economy by building a financial e&lt;/span&gt;&lt;span class=&quot;citation-44 citation-45 citation-end-45&quot;&gt;cosystem for businesses, providing them with all the payment, banking, credit and business management tools they &lt;/span&gt;&lt;span class=&quot;citation-44 citation-end-44&quot;&gt;need to succeed&lt;/span&gt;&lt;/span&gt;&lt;span data-path-to-node=&quot;5,2&quot;&gt;&lt;span class=&quot;citation-43 citation-end-43&quot;&gt;. At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that&lt;/span&gt; redefine our industry&lt;/span&gt;&lt;span data-path-to-node=&quot;5,4&quot;&gt;&lt;span class=&quot;citation-42 citation-end-42&quot;&gt;. We have several products that provide essential services for businesses such as credit, overdrafts, bank integration, payment gateway, etc&lt;/span&gt;&lt;/span&gt;&lt;span data-path-to-node=&quot;5,6&quot;&gt;&lt;span class=&quot;citation-41 citation-end-41&quot;&gt;. We leverage artificial intelligence and data to make our decisions, but a&lt;/span&gt;lso have the technology and data-driven best practices used to support our businesses&lt;/span&gt;&lt;span data-path-to-node=&quot;5,8&quot;&gt;.&lt;/span&gt;&lt;/p&gt; &lt;p data-path-to-node=&quot;6&quot;&gt;&lt;strong data-path-to-node=&quot;6&quot; data-index-in-node=&quot;0&quot;&gt;About this role:&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;As a Senior Content Designer, you take ownership of the quality and strategic direction of content across your squad or product area. You bring expert content design judgment, deep user insight, and a collaborative mindset to shape product experiences that are clear, inclusive, and emotionally engaging. You support junior content designers, influence cross-team content strategy, and play a vital role in driving alignment across product, design, and engineering. You display an exceptional grasp of design thinking and content design expertise and are comfortable delivering well-thought out ideas to senior stakeholders and driving content design strategy each day.&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;What you’ll do&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;You are responsible for end-to-end content design strategy and execution on a project, from discovery through delivery, launch, and ongoing iteration.
&lt;/li&gt; &lt;li&gt;Partnering closely with product managers, product designers, and engineers to embed content strategy in product discovery and delivery, shaping scope, trade-offs, and sequencing.
&lt;/li&gt; &lt;li&gt;Define for exceptional, accessible, and inclusive content that builds trust, clarity, and meaningful user engagement.
&lt;/li&gt; &lt;li&gt;Comfortable wireframing and prototyping and delivering your work in Figma, with clear rationale, adhering to a design systems and content design principles. 
&lt;/li&gt; &lt;li&gt;Define content design strategy that aligns with business objectives and technical feasibility, ensuring content is not just clear but emotionally intelligent and on brand.
&lt;/li&gt; &lt;li&gt;Craft high-quality content for complex product flows, interface text, microcopy, error messaging, help content, and documentation, setting the bar for tone, clarity, and consistency.
&lt;/li&gt; &lt;li&gt;Take a strong role in qualitative and quantitative research methods (user interviews, usability tests, A/B experiments, content audits, analytics) using insight as a core design input.&lt;/li&gt; &lt;li&gt;Collaborate deeply, proactively shaping product direction, surfacing trade-offs, and influencing delivery approaches.
&lt;/li&gt; &lt;li&gt;Drive the evolution of content design style guides, working closely with brand, marketing, and communications teams.&lt;/li&gt; &lt;li&gt;Design thoughtful content that enhances usability, emotional impact, and user satisfaction.&lt;/li&gt; &lt;li&gt;Balance speed and rigour with strong judgment on when to ship versus polish, especially on complex or fast-moving environments.
&lt;/li&gt; &lt;li&gt;Support junior content designers on the team and supports in terms of stakeholder management.&amp;nbsp;&lt;/li&gt; &lt;li&gt;Lead alignment and collaboration across teams and stakeholders, clearly communicating content design rationale and facilitating strategic working sessions.&lt;/li&gt; &lt;li&gt;Set a high standard for product teams, fostering a culture of sound content design practices, constructive feedback, and shared accountability.
&lt;/li&gt; &lt;li&gt;You are able to justify content design decisions to senior stakeholders with clear rationale and delivers work in a standardised format that you help to evolve. You are able to deliver multiple variations, informed by insights and can confidently explain the pros and cons of particular solutions. 
&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;What you need to succeed&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;5+ years of experience working as a content designer.&amp;nbsp;&lt;/li&gt; &lt;li&gt;You are incredibly comfortable with the design aspect of content design – understanding this role is deeper than &#39;just words&#39;.&lt;/li&gt; &lt;li&gt;Strong stakeholder management skills are a must for this role.&amp;nbsp;&lt;/li&gt; &lt;li&gt;You must be able to work in a fast-changing environment where processes are still being defined.&amp;nbsp;&lt;/li&gt; &lt;li&gt;Exceptional knowledge of content design principles and end-to-end product thinking.&amp;nbsp;&lt;/li&gt; &lt;li&gt;Experience with A/B testing, UX metrics, and data interpretation and the ability to drive your own research initiatives.&amp;nbsp;&lt;/li&gt; &lt;li&gt;Exceptional product intuition - understanding user needs, business constraints, and technical feasibility.&lt;/li&gt; &lt;li&gt;Good knowledge of Figma - how to collaborate, create prototypes, and work to produce agile solutions quickly, with little to no help.&amp;nbsp;&lt;/li&gt; &lt;li&gt;Experience using AI a plus. Great if you’ve built workflows/tools using AI.&amp;nbsp;&lt;/li&gt; &lt;li&gt;Excellent knowledge of working in cross-functional teams. Able to advocate for content design across various company areas and embed content design early in product planning.&amp;nbsp;&lt;/li&gt; &lt;li&gt;Actively contributes to a content design system, creating reusable patterns and components &amp;nbsp;&lt;/li&gt; &lt;li&gt;Experience in fintech or SaaS environments is a strong advantage.&lt;/li&gt; &lt;li&gt;Strong communication skills - able to explain the “why” behind your decisions&amp;nbsp;&lt;/li&gt; &lt;li&gt;Strong stakeholder management is a must for this role&amp;nbsp;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Recruitment Process&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;&lt;strong&gt;Application &amp;amp; portfolio review&lt;/strong&gt; - we’re looking for exceptional content design case studies, showing examples of end-to-end product thinking, driven by research and illustrating impact.&amp;nbsp;&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Recruiter conversation&lt;/strong&gt; - light intro on your background, team experience, and motivations.&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Leadership interview&lt;/strong&gt; - deep dive into your skills and expertise with the lead content designer.&amp;nbsp;&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Content design task and portfolio presentation &lt;/strong&gt;- a short task to assess how you approach content design and you’ll present a case study from your portfolio&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;em&gt;Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.&lt;/em&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;/p&gt;<p>Find more <a href="https://www.arbeitnow.co.uk/english-speaking-jobs">English Speaking Jobs in United Kingdom</a> on Arbeitnow</a>

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