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GM AI Services

Checkatrade

Moorgate London 9/22/2026 Full Time
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<p style="min-height:1.5em">As our next <strong>General Manager, AI Services</strong>, you'll build one of Checkatrade's most strategically significant new revenue streams from the ground up. Reporting directly to our CEO and sitting on the Senior Leadership Team, you'll own the full P&amp;L and shape how AI genuinely helps tradespeople and homeowners get more from Checkatrade. This is a builder's role - someone who thrives in ambiguity, moves fast, and can turn AI capability into real commercial value.</p><p style="min-height:1.5em"><strong>Forget long lists, here's what you'll actually spend your time on:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Defining and owning the AI Services strategy and roadmap, with a clear path to revenue and profitability, and owning the P&amp;L end-to-end — pricing, unit economics, the lot.</p></li><li><p style="min-height:1.5em">Identifying and prioritising AI-driven revenue opportunities across consumer and trade audiences, and building the business cases that bring them to life for the CEO and Board.</p></li><li><p style="min-height:1.5em">Partnering closely with our COO and CTO to shape and deliver the AI product roadmap, building products that solve genuine problems for homeowners and tradespeople alike.</p></li><li><p style="min-height:1.5em">Staying on top of where AI is heading — LLMs, agentic systems, computer vision — and translating that into what's genuinely useful for our customers, managing any third-party AI partners along the way.</p></li><li><p style="min-height:1.5em">Recruiting and leading a cross-functional team across product, engineering, data science and commercial, and building a culture of innovation and pace that attracts great people.</p></li><li><p style="min-height:1.5em">Representing AI Services on the OpCo and working closely with Marketing, Sales and Operations to embed AI into how we already work — while keeping a close eye on the regulatory and ethical side of deploying AI products.</p></li></ul><p style="min-height:1.5em"><strong>It's not about ticking every box. It's about turning up curious, ready to crack on. You'll do well here if you bring:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">A track record of building and scaling a new product line or business unit within consumer tech or a marketplace.</p></li><li><p style="min-height:1.5em">Experience commercialising B2B software, AI or data products — from concept through to revenue.</p></li><li><p style="min-height:1.5em">Strong commercial acumen, ideally with P&amp;L ownership, and a genuine understanding of how AI technologies translate into real customer value.</p></li><li><p style="min-height:1.5em">Outstanding communication skills — able to inspire a room at Board level just as easily as on the ground with your team.</p></li></ul><p style="min-height:1.5em"><strong>We believe great work deserves great rewards. Here's just a taste:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Competitive salary + annual bonus </p></li><li><p style="min-height:1.5em">Employee Share Programme</p></li><li><p style="min-height:1.5em">Health, well-being and learning support</p></li><li><p style="min-height:1.5em">Gym membership, Smart Tech Scheme and Cycle Scheme</p></li><li><p style="min-height:1.5em">Birthday/Special day leave</p></li><li><p style="min-height:1.5em">Buy &amp; sell holiday scheme</p></li><li><p style="min-height:1.5em">1 week's paid charity leave and much more!</p></li></ul><p style="min-height:1.5em"><strong>How we'll get to know each other:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Screening call with Laura Scott, Senior Talent Lead</p></li><li><p style="min-height:1.5em">1st stage interview with Mathieu Proust, Chief Operating Officer</p></li><li><p style="min-height:1.5em">Panel interview with Jambu Palaniappan (CEO), Mathieu Proust (COO), Ashley Bartley (CPO) and Gorden Pretorius (CTO)</p></li><li><p style="min-height:1.5em">Final conversation with Jambu Palaniappan, CEO</p></li></ul><p style="min-height:1.5em">Need sponsorship to work in the UK? We can support Skilled Worker visa applications for this role.</p><p style="min-height:1.5em">If this sounds like the place where you can do your best work, we'd love to hear from you, even if you don't tick every box.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our </strong><a target="_blank" rel="noopener noreferrer nofollow" href="https://jobs.ashbyhq.com/checkatrade/form/register-interest"><strong><u>Registration Form</u></strong></a></p><p style="min-height:1.5em"><strong>About us<br /><br /></strong>We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.</p><p style="min-height:1.5em">We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.</p><p style="min-height:1.5em"></p><p>Find <a href="https://www.arbeitnow.co.uk">Jobs in United Kingdom</a> on Arbeitnow</a>

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