Data Analyst (Strategic Projects)
Lendable
<h2>About Lendable</h2><p style="min-height:1.5em">Lendable is on a mission to build the world's best technology to help people get credit and save money.<strong> </strong>We're building one of the world’s leading fintech companies and are off to a strong start:</p><p style="min-height:1.5em"></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">One of the UK’s most exciting unicorns with a team of over 800 people</p></li><li><p style="min-height:1.5em">Among the<strong> fastest-growing tech</strong> companies in the UK</p></li><li><p style="min-height:1.5em">Profitable since <strong>2017</strong></p></li><li><p style="min-height:1.5em">Backed by top investors including <strong>Balderton Capital </strong>and<strong> Goldman Sachs</strong></p></li><li><p style="min-height:1.5em"><strong>Loved by customers</strong> with the best reviews in the market (4.9 across 10,000s of reviews on <a target="_blank" rel="noopener noreferrer nofollow" href="https://uk.trustpilot.com/review/lendable.co.uk"><u>Trustpilot</u></a>)</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em">So far, we’ve rebuilt the Big Three consumer finance products from scratch:<strong> loans, credit cards and car finance</strong>. We get money into our customers’ hands in minutes instead of days.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em">We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks <strong>with dated systems and painful processes.</strong></p><p style="min-height:1.5em"></p><h2>Join us if you want to</h2><ol style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Take ownership: </strong>you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1</p></li><li><p style="min-height:1.5em"><strong>Work in small teams of exceptional people:</strong> Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions</p></li><li><p style="min-height:1.5em"><strong>Build the best technology in-house</strong>: we use new data sources, machine learning and AI to make machines do the heavy lifting</p></li></ol><p style="min-height:1.5em"></p><h2><strong>About the Role</strong></h2><p style="min-height:1.5em">We’re building the most advanced, data-driven operating model in fintech. As part of Lendable’s Operations Science & Strategy team, you’ll sit at the intersection of analytics, data science, and AI engineering - using <strong>data, LLMs, and automation </strong>to transform how our Operations teams work at scale.</p><p style="min-height:1.5em">You’ll work directly with senior operations leadership working on <strong>special projects</strong> to diagnose demand drivers, uncover commercial opportunities, build KPI frameworks, and deploy automation that materially reduces our cost-to-serve while improving customer outcomes.</p><p style="min-height:1.5em">If you’re technical, curious, and love owning problems end-to-end, this is the role for you.</p><p style="min-height:1.5em"></p><h2><strong>What You’ll Do</strong></h2><h3><strong>1. Automation & AI Engineering</strong></h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Use Python and LLM APIs (e.g. OpenAI) to design and deploy automation that replaces manual CS/FS processes.</p></li><li><p style="min-height:1.5em">Build prototypes, test with real operations data, and scale the successful ones into production workflows.</p></li><li><p style="min-height:1.5em">Partner with PMs and engineers to operationalise AI-driven solutions across Operations.</p></li></ul><h3><strong>2. Demand Analytics & Strategy</strong></h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Analyse key operations demand drivers (contact per customer, reason drivers, seasonality, servicing behaviour).</p></li><li><p style="min-height:1.5em">Identify levers to reduce avoidable demand and improve customer outcomes.</p></li><li><p style="min-height:1.5em">Build analytical models that drive decision-making around cost optimisation and resourcing.</p></li></ul><h3><strong>3. KPI & Funnel Intelligence</strong></h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Build clear, robust KPI frameworks and funnel views across customer journeys.</p></li><li><p style="min-height:1.5em">Translate data into commercial insight, operational efficiency recommendations, and productivity tracking.</p></li><li><p style="min-height:1.5em">Create metrics that scale across new geographies, products, and teams.</p></li></ul><h3><strong>4. Work With Senior Leadership</strong></h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Work directly with Ops Directors, Heads of CS/FS/Fraud/Complaints, and the COO on strategic initiatives.</p></li><li><p style="min-height:1.5em">Turn raw data into narrative-driven recommendations that are simple, actionable, and commercially grounded.</p></li><li><p style="min-height:1.5em">Own analytics for high-impact projects end-to-end.<br /></p></li></ul><h2><strong>What We’re Looking For</strong></h2><h3><strong>Must-Have Skills</strong></h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>2-3 years of hands-on experience</strong> using <strong>Python</strong> in a professional setting.</p></li><li><p style="min-height:1.5em">Highly numerate with strong analytical reasoning </p></li><li><p style="min-height:1.5em">Ability to independently structure analysis, build prototypes, and deliver insights.</p></li><li><p style="min-height:1.5em">Experience communicating data-driven recommendations to <strong>non-technical business stakeholders</strong>.</p></li></ul><h3><strong>Nice-to-Haves</strong></h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">STEM Degree</p></li><li><p style="min-height:1.5em">Experience with <strong>dbt</strong> or modern data stacks.</p></li><li><p style="min-height:1.5em">Familiarity with LLMs, APIs, or interest in building AI automation.</p></li><li><p style="min-height:1.5em">Exposure to product, strategy, or operations environments.</p></li></ul><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Thrives in fast-paced, ambiguous environments.</p></li><li><p style="min-height:1.5em">Comfortable wearing multiple hats <strong>Analyst</strong>, <strong>Data Scientist</strong>, <strong>AI Engineer</strong>, <strong>PM</strong>.</p></li><li><p style="min-height:1.5em">Highly motivated, entrepreneurial mindset, and excited by building the strongest operating model in fintech.<br /></p></li></ul><h2><strong>Why Join</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Work on high-visibility,<strong> high-impact projects</strong> that directly shape the future of Lendable’s operations.</p></li><li><p style="min-height:1.5em">Build automation and analytics used daily by hundreds of agents and thousands of customers.</p></li><li><p style="min-height:1.5em">Collaborate with a small, sharp, and ambitious team that moves fast.</p></li><li><p style="min-height:1.5em">Real ownership: if you build it, you’ll see it shipped and scaled.</p></li></ul><p style="min-height:1.5em"></p><h2>Interview process</h2><p style="min-height:1.5em">Screening Call + Python Questions</p><p style="min-height:1.5em">Live Technical Python Interview</p><p style="min-height:1.5em">Final interviews with 2 senior leaders </p><p style="min-height:1.5em"></p><p style="min-height:1.5em"></p><p style="min-height:1.5em"></p><h2>Life at Lendable</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Winning team: </strong>the opportunity to scale up one of the world’s most successful fintech companies</p></li><li><p style="min-height:1.5em"><strong>Flexible working: </strong>flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites</p></li><li><p style="min-height:1.5em"><strong>Socials & connection: </strong>opportunities and events to come together, socialise, and get to know each other beyond the office walls</p></li><li><p style="min-height:1.5em"><strong>Health coverage:</strong> support for your physical and mental wellbeing, including private health cover</p></li><li><p style="min-height:1.5em"><strong>Retirement & savings:</strong> long-term financial wellbeing through retirement savings plans</p></li><li><p style="min-height:1.5em"><strong>Employee referral programme:</strong> earn a competitive bonus when you refer successful new team members</p></li><li><p style="min-height:1.5em"><strong>Office meals & snacks:</strong> enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations</p></li><li><p style="min-height:1.5em"><strong>Sustainable commuting:</strong> cycle-to-work and electric vehicle salary sacrifice schemes available in select locations</p></li></ul><p style="min-height:1.5em"><em><strong>Please note:</strong> The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.</em></p><p style="min-height:1.5em">Check out our <a target="_blank" rel="noopener noreferrer nofollow" href="https://blog.lendable.co.uk/"><u>blog</u></a>!</p><p>Find <a href="https://www.arbeitnow.co.uk">Jobs in United Kingdom</a> on Arbeitnow</a>