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Talent Lead

Relay

London - On-site 10/17/2026 Full Time
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<p style="min-height:1.5em"><strong>Relay is fundamentally reshaping how goods move in an online era.</strong> Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen</p><p style="min-height:1.5em"><strong>Relay’s Mission is</strong> to <strong>free commerce from friction</strong>. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where <strong>more goods move more freely between more people</strong>, making the online shopping experience seamless and accessible to everyone.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>THE TEAM<br /></strong>• <strong>~160 people</strong>, around half in engineering, product and data<br />• <strong>45+ advanced degrees</strong> across computer science, mathematics and operations research<br />• <strong>Thousands</strong> of data points captured, calculated, analysed and predicted for every single parcel we handle<br />• An intellectually vibrant culture of <strong>first‑principles thinking</strong>, tight feedback loops and relentless experimentation</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>The Opportunity</strong></p><p style="min-height:1.5em">The <strong>Talent Lead – Operations &amp; Business</strong> at Relay will play a critical role in shaping and driving hiring strategies for our non-tech organisation. You’ll quickly establish yourself as the go-to TA partner for hiring managers in the org: consulting on best practices, sharing insights and reports, and continuously improving our talent acquisition function. You’ll help us make the right hiring decisions, bringing in top talent who are also a strong Relay fit.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Who Will Thrive in this role?</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>You own end-to-end hiring:</strong> you can run the full lifecycle from sourcing and outreach through to offer, while keeping quality and pace high.</p></li><li><p style="min-height:1.5em"><strong>You’re a trusted partner to senior stakeholders: </strong>you build strong relationships with Business and Ops Leadership and People, align on priorities, and help translate plans into hiring action.</p></li><li><p style="min-height:1.5em"><strong>You’re operationally excellent: </strong>you create sharp JDs and scorecards, keep pipelines clean in Ashby, coordinate smoothly across hiring managers/agencies, and produce high-quality candidate packs/interview kits.</p></li><li><p style="min-height:1.5em"><strong>You leverage systems and tools to scale impact:</strong> you use the ATS expertly and you’re curious and proactive about new tooling (sourcing tools, automation, AI) that improves productivity and quality of hire.</p></li><li><p style="min-height:1.5em"><strong>You use data to drive decisions: </strong>you track and act on key TA metrics (sourcing activity, time-to-fill, time-in-stage, offer acceptance, candidate/HM satisfaction) and keep stakeholders clearly informed.</p></li><li><p style="min-height:1.5em"><strong>You improve the machine, not just run it:</strong> you spot bottlenecks, propose fixes, and implement changes that improve speed, quality, and candidate experience.</p><p style="min-height:1.5em"></p></li></ul><p style="min-height:1.5em"><strong>Must-Haves</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Proven track record as a Senior Recruiter or Talent Acquisition Lead..</p></li><li><p style="min-height:1.5em">Background in hypergrowth startups or scale-ups.</p></li><li><p style="min-height:1.5em">Structured, clear communicator with strong stakeholder management.</p></li><li><p style="min-height:1.5em">Data-driven mindset, using metrics to prioritise, iterate and improve outcomes.<br /></p></li></ul><p style="min-height:1.5em"><strong>Compensation &amp; Benefits &amp; Workplace</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Generous equity, richer than 99% of European startups</strong>, with <strong>annual top-ups</strong> to share Relay’s success.</p></li><li><p style="min-height:1.5em"><strong>Private health &amp; dental coverage</strong>, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it.</p></li><li><p style="min-height:1.5em"><strong>25 days of holidays</strong></p></li><li><p style="min-height:1.5em"><strong>Enhanced parental leave</strong>.</p></li><li><p style="min-height:1.5em"><strong>Located in Shoreditch,</strong> our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote.</p></li><li><p style="min-height:1.5em"><strong>Hardware of your choice</strong>.</p></li><li><p style="min-height:1.5em"><strong>Extensive perks </strong>(gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).</p></li></ul><p style="min-height:1.5em"><strong>Fast and Focused Hiring Process</strong></p><ol style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Talent Acquisition Interview - 45 min</strong></p></li><li><p style="min-height:1.5em"><strong>Hiring Manager Interview - 60 min</strong></p></li><li><p style="min-height:1.5em"><strong>Case Study - 75 min</strong></p></li><li><p style="min-height:1.5em"><strong>Decision and offer within 48 hours</strong>; our process mirrors our pace of work.</p></li></ol><p style="min-height:1.5em"><strong>Who Thrives at Relay?</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Aim with Precision:</strong> You define problems clearly and measure your impact meticulously.</p></li><li><p style="min-height:1.5em"><strong>Play to Win:</strong> You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.</p></li><li><p style="min-height:1.5em"><strong>1% Better Every Day</strong>: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.</p></li><li><p style="min-height:1.5em"><strong>All In, All the Time</strong>: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.</p></li><li><p style="min-height:1.5em"><strong>People-Powered Greatness</strong>: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.</p></li><li><p style="min-height:1.5em"><strong>Grow the Whole Pie</strong>: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.<br /><br />If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><em>Relay is an <strong>equal-opportunity employer </strong>committed to diversity, inclusion, and fostering a workplace where everyone thrives.</em></p><p>Find more <a href="https://www.arbeitnow.co.uk/english-speaking-jobs">English Speaking Jobs in United Kingdom</a> on Arbeitnow</a>

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